FAQ
4. FAQ
4.1. WELCOME TO TERMTEC NORD SUPPORT
FAQs
4.2. THIS FAQS PAGE CONTAINS ANSWERS TO SOME OF THE MOST FAQs
TERMTEC PRODUCTS QUESTIONS.
4.3. General questions on thermal technology
4.4. What is the imaging principle of a thermal binoculars?
4.5. All objects in nature with a temperature above absolute zero (-273 °C) may radiate
electromagnetic waves. Thermal imaging primarily collects infrared light in the thermal
infrared range (8μm-14μm) to detect the thermal radiation emitted by an object. When
the heat radiation is recorded, converted to a grayscale value, and the grayscale difference between:
objects are used to locate and identify the target.
4.6. Can the thermal binoculars see through glass?
No, there is no thermal binoculars that can see through the glass because the glass cannot
transmit infrared radiation within 8-14 μm.
4.8. Will bright sunlight damage the thermal binoculars?
4.9. It is not recommended to point the thermal binoculars at strong sources of energy, as this may cause
permanent damage to the detector.
4.10. Why is the image at low temperature worse than at positive temperature?
4.11. This is a property of thermal binoculars. At temperatures above 0℃ varies
the temperature increase with the observed objects (environment and background) due to the
different heat conduction coefficients. As a result, contrast occurs at high temperatures,
and the image quality will improve. At a low temperature, the observed targets (background) usually cool
down to a corresponding temperature because the temperature contrast is lower. Therefore, the image quality is
(especially the details) worse.
4.12. Why does the image freeze from time to time?
4.13. During the calibration process, the image on the screen freezes - this is normal and not an error.
The default calibration mode is'; Automatic' (the software determines when calibration is
necessary), but you can switch to" Manuel' condition i' Main Menu" =& gt; & quot; Correction' to calibrate
the actual image quality, if necessary.
We recommend that you always use the automatic mode.
4.14. How do I activate the Cyclops 3 Series laser function?
4.15. Laser function is disabled by default. Hold down the center button of the joystick and click 5
times on the record button to activate the laser function. After activation, double-click
The on/off button to turn the laser on and off.
4.16. Why can GPS' One not retrieving the coordinates?
4.17. 1. The GPS function is not activated on the device. Press the middle joystick button twice
to enter the menu system - the GPS setting to activate the function;
2.Indoor or in iron plates and other environments will interfere with GPS signal reception, which
results in inability to retrieve GPS coordinate information; Therefore, try opening GPS-
the coordinate search function outdoors or in large open areas;
3.The GPS function is disabled by default when our device is delivered. If this function is not
used for a long time, it takes about 20 minutes for the device to retrieve GPS coordinate information, after
It's turned on in nature.
4.18. TermTec products CYCLOPS SERIES
4.19. What is the imaging principle of a thermal binoculars?
4.20. All objects in nature with a temperature above absolute zero (-273 °C) can radiate
electromagnetic waves. Thermal imaging primarily collects infrared light in the thermal
infrared range (8μm-14μm) to detect the thermal radiation emitted by an object. When
the heat radiation is recorded, converted to a grayscale value, and the grayscale difference between:
objects are used to locate and identify the target.
Can the thermal binoculars see through glass?
No, there is no thermal binoculars that can see through the glass because the glass cannot
transmit infrared radiation within 8-14 μm.
4.23. Will bright sunlight damage the thermal binoculars?
4.24. It is not recommended to point the thermal binoculars at strong sources of energy, as this may
cause permanent damage to the detector.
4.25. Why is the image at low temperature worse than at positive temperature?
4.26. This is a property of thermal binoculars. At temperatures above 0℃ varies
the temperature increase with the observed objects (environment and background) due to the
different heat conduction coefficients. As a result, contrast occurs at high temperatures,
and the image quality will improve. At a low temperature, the observed targets (background) usually cool
down to a corresponding temperature because the temperature contrast is lower. Therefore, the image quality is
(especially the details) worse.
4.27. Why does the image freeze from time to time?
4.28. During the calibration process, the image on the screen freezes - this is normal and not an error.
The default calibration mode is"& quot; Automatic"& quot; (the software determines when calibration is
necessary), but you can switch to "& quot; Manuel"& quot; condition in"& quot; Main Menu"& quot; =& gt; & quot;& quot; Correction"& quot; to
calibrate based on actual image quality, if necessary.
We recommend that you always use the automatic mode.& quot;
How do I activate the laser function of the Cyclops 3 Series?
4.31. Laser function is disabled by default. Hold down the center button of the joystick and click 5
times on the record button to activate the laser function. After activation, double-click
The on/off button to turn the laser on and off.
4.32. Why can GPS' One not retrieving the coordinates?
4.33. 1. The GPS function is not activated on the device. Press the middle joystick button twice
to enter the menu system - the GPS setting to activate the function;
2.Indoor or in iron plates and other environments will interfere with GPS signal reception, which
results in inability to retrieve GPS coordinate information; Therefore, try opening GPS-
the coordinate search function outdoors or in large open areas;
3.The GPS function is disabled by default when our device is delivered. If this function is not
used for a long time, it takes about 20 minutes for the device to retrieve GPS coordinate information, after
It's turned on in nature.
4.34. TermTec products ARES SERIES
4.35. What is the imaging principle of a thermal binoculars?
4.36. All objects in nature with a temperature above absolute zero (-273 °C) can radiate
electromagnetic waves. Thermal imaging primarily collects infrared light in the thermal
infrared range (8μm-14μm) to detect the thermal radiation emitted by an object. When
the heat radiation is recorded, converted to a grayscale value, and the grayscale difference between:
objects are used to locate and identify the target.
Can the thermal binoculars see through glass?
No, there is no thermal binoculars that can see through the glass because the glass cannot
transmit infrared radiation within 8-14 μm.
4.39. Will bright sunlight damage the thermal binoculars?
4.40. It is not recommended to point the thermal binoculars at strong sources of energy, as this may
cause permanent damage to the detector.
4.41. Why is the image at low temperature worse than at positive temperature?
4.42. This is a property of thermal binoculars. At temperatures above 0℃ varies
the temperature increase with the observed objects (environment and background) due to the
different heat conduction coefficients. As a result, contrast occurs at high temperatures,
and the image quality will improve. At a low temperature, the observed targets (background) usually cool
down to a corresponding temperature because the temperature contrast is lower. Therefore, the image quality is
(especially the details) worse.
4.43. Why does the image freeze from time to time?
4.44. During the calibration process, the image on the screen freezes - this is normal and not an error.
The default calibration mode is"& quot;& quot;& quot; Automatic"& quot;& quot;& quot; (the software determines when calibration is
necessary), but you can switch to "& quot;& quot;& quot; Manuel"& quot;& quot;& quot; condition in"& quot;& quot;& quot; Main Menu"& quot;& quot;& quot; =& gt; & quot;& quot;& quot;& quot; Correction"& quot;& quot;& quot; for
to calibrate on the basis of actual image quality, if necessary.
We recommend that you always use the automatic mode.
4.45. How do I activate the Cyclops 3 Series laser function?
4.46. Laser function is disabled by default. Hold down the center button of the joystick and click 5
times on the record button to activate the laser function. After activation, double-click
The on/off button to turn the laser on and off.
4.47. Why can GPS' One not retrieving the coordinates?
4.48. 1. The GPS function is not activated on the device. Press the middle joystick button twice
to enter the menu system - the GPS setting to activate the function;
2.Indoor or in iron plates and other environments will interfere with GPS signal reception, which
results in inability to retrieve GPS coordinate information; Therefore, try opening GPS-
the coordinate search function outdoors or in large open areas;
3.The GPS function is disabled by default when our device is delivered. If this function is not
used for a long time, it takes about 20 minutes for the device to retrieve GPS coordinate information, after
that it is lit in nature.& quot;
4.1. WELCOME TO TERMTEC NORD SUPPORT
FAQs
4.2. THIS FAQS PAGE CONTAINS ANSWERS TO SOME OF THE MOST FAQs
TERMTEC PRODUCTS QUESTIONS.
4.3. General questions on thermal technology
4.4. What is the imaging principle of a thermal binoculars?
4.5. All objects in nature with a temperature above absolute zero (-273 °C) may radiate
electromagnetic waves. Thermal imaging primarily collects infrared light in the thermal
infrared range (8μm-14μm) to detect the thermal radiation emitted by an object. When
the heat radiation is recorded, converted to a grayscale value, and the grayscale difference between:
objects are used to locate and identify the target.
4.6. Can the thermal binoculars see through glass?
No, there is no thermal binoculars that can see through the glass because the glass cannot
transmit infrared radiation within 8-14 μm.
4.8. Will bright sunlight damage the thermal binoculars?
4.9. It is not recommended to point the thermal binoculars at strong sources of energy, as this may cause
permanent damage to the detector.
4.10. Why is the image at low temperature worse than at positive temperature?
4.11. This is a property of thermal binoculars. At temperatures above 0℃ varies
the temperature increase with the observed objects (environment and background) due to the
different heat conduction coefficients. As a result, contrast occurs at high temperatures,
and the image quality will improve. At a low temperature, the observed targets (background) usually cool
down to a corresponding temperature because the temperature contrast is lower. Therefore, the image quality is
(especially the details) worse.
4.12. Why does the image freeze from time to time?
4.13. During the calibration process, the image on the screen freezes - this is normal and not an error.
The default calibration mode is'; Automatic' (the software determines when calibration is
necessary), but you can switch to" Manuel' condition i' Main Menu" =& gt; & quot; Correction' to calibrate
the actual image quality, if necessary.
We recommend that you always use the automatic mode.
4.14. How do I activate the Cyclops 3 Series laser function?
4.15. Laser function is disabled by default. Hold down the center button of the joystick and click 5
times on the record button to activate the laser function. After activation, double-click
The on/off button to turn the laser on and off.
4.16. Why can GPS' One not retrieving the coordinates?
4.17. 1. The GPS function is not activated on the device. Press the middle joystick button twice
to enter the menu system - the GPS setting to activate the function;
2.Indoor or in iron plates and other environments will interfere with GPS signal reception, which
results in inability to retrieve GPS coordinate information; Therefore, try opening GPS-
the coordinate search function outdoors or in large open areas;
3.The GPS function is disabled by default when our device is delivered. If this function is not
used for a long time, it takes about 20 minutes for the device to retrieve GPS coordinate information, after
It's turned on in nature.
4.18. TermTec products CYCLOPS SERIES
4.19. What is the imaging principle of a thermal binoculars?
4.20. All objects in nature with a temperature above absolute zero (-273 °C) can radiate
electromagnetic waves. Thermal imaging primarily collects infrared light in the thermal
infrared range (8μm-14μm) to detect the thermal radiation emitted by an object. When
the heat radiation is recorded, converted to a grayscale value, and the grayscale difference between:
objects are used to locate and identify the target.
Can the thermal binoculars see through glass?
No, there is no thermal binoculars that can see through the glass because the glass cannot
transmit infrared radiation within 8-14 μm.
4.23. Will bright sunlight damage the thermal binoculars?
4.24. It is not recommended to point the thermal binoculars at strong sources of energy, as this may
cause permanent damage to the detector.
4.25. Why is the image at low temperature worse than at positive temperature?
4.26. This is a property of thermal binoculars. At temperatures above 0℃ varies
the temperature increase with the observed objects (environment and background) due to the
different heat conduction coefficients. As a result, contrast occurs at high temperatures,
and the image quality will improve. At a low temperature, the observed targets (background) usually cool
down to a corresponding temperature because the temperature contrast is lower. Therefore, the image quality is
(especially the details) worse.
4.27. Why does the image freeze from time to time?
4.28. During the calibration process, the image on the screen freezes - this is normal and not an error.
The default calibration mode is"& quot; Automatic"& quot; (the software determines when calibration is
necessary), but you can switch to "& quot; Manuel"& quot; condition in"& quot; Main Menu"& quot; =& gt; & quot;& quot; Correction"& quot; to
calibrate based on actual image quality, if necessary.
We recommend that you always use the automatic mode.& quot;
How do I activate the laser function of the Cyclops 3 Series?
4.31. Laser function is disabled by default. Hold down the center button of the joystick and click 5
times on the record button to activate the laser function. After activation, double-click
The on/off button to turn the laser on and off.
4.32. Why can GPS' One not retrieving the coordinates?
4.33. 1. The GPS function is not activated on the device. Press the middle joystick button twice
to enter the menu system - the GPS setting to activate the function;
2.Indoor or in iron plates and other environments will interfere with GPS signal reception, which
results in inability to retrieve GPS coordinate information; Therefore, try opening GPS-
the coordinate search function outdoors or in large open areas;
3.The GPS function is disabled by default when our device is delivered. If this function is not
used for a long time, it takes about 20 minutes for the device to retrieve GPS coordinate information, after
It's turned on in nature.
4.34. TermTec products ARES SERIES
4.35. What is the imaging principle of a thermal binoculars?
4.36. All objects in nature with a temperature above absolute zero (-273 °C) can radiate
electromagnetic waves. Thermal imaging primarily collects infrared light in the thermal
infrared range (8μm-14μm) to detect the thermal radiation emitted by an object. When
the heat radiation is recorded, converted to a grayscale value, and the grayscale difference between:
objects are used to locate and identify the target.
Can the thermal binoculars see through glass?
No, there is no thermal binoculars that can see through the glass because the glass cannot
transmit infrared radiation within 8-14 μm.
4.39. Will bright sunlight damage the thermal binoculars?
4.40. It is not recommended to point the thermal binoculars at strong sources of energy, as this may
cause permanent damage to the detector.
4.41. Why is the image at low temperature worse than at positive temperature?
4.42. This is a property of thermal binoculars. At temperatures above 0℃ varies
the temperature increase with the observed objects (environment and background) due to the
different heat conduction coefficients. As a result, contrast occurs at high temperatures,
and the image quality will improve. At a low temperature, the observed targets (background) usually cool
down to a corresponding temperature because the temperature contrast is lower. Therefore, the image quality is
(especially the details) worse.
4.43. Why does the image freeze from time to time?
4.44. During the calibration process, the image on the screen freezes - this is normal and not an error.
The default calibration mode is"& quot;& quot;& quot; Automatic"& quot;& quot;& quot; (the software determines when calibration is
necessary), but you can switch to "& quot;& quot;& quot; Manuel"& quot;& quot;& quot; condition in"& quot;& quot;& quot; Main Menu"& quot;& quot;& quot; =& gt; & quot;& quot;& quot;& quot; Correction"& quot;& quot;& quot; for
to calibrate on the basis of actual image quality, if necessary.
We recommend that you always use the automatic mode.
4.45. How do I activate the Cyclops 3 Series laser function?
4.46. Laser function is disabled by default. Hold down the center button of the joystick and click 5
times on the record button to activate the laser function. After activation, double-click
The on/off button to turn the laser on and off.
4.47. Why can GPS' One not retrieving the coordinates?
4.48. 1. The GPS function is not activated on the device. Press the middle joystick button twice
to enter the menu system - the GPS setting to activate the function;
2.Indoor or in iron plates and other environments will interfere with GPS signal reception, which
results in inability to retrieve GPS coordinate information; Therefore, try opening GPS-
the coordinate search function outdoors or in large open areas;
3.The GPS function is disabled by default when our device is delivered. If this function is not
used for a long time, it takes about 20 minutes for the device to retrieve GPS coordinate information, after
that it is lit in nature.& quot;